Lone & remote worker tool
Remote worker check-in & automated safeguarding mobile app & web portal
An automated tool to keep remote workers safe by reducing human error in the process.
"Codevate was the only company who ‘got’ our idea. Working with them, we've incrementally digitised most of our business processes."
Remote worker check-in and automated safeguarding tool
When monitoring lone workers on remote sites, companies have traditionally relied on workers to manually send an SMS or make a phone call to confirm their safety. This is prone to human error since they can forget to check in, or the team can fail to follow up missed check-ins, which could prove fatal in the result of an accident.
As part of a large-scale multi-year project, we developed a system for safeguarding lone workers by leveraging automated voice calls for routine check-ins to verify their wellbeing. In the event of an accident, an automatic emergency conference call is created to ascertain the worker’s situation and send help. An intuitive dashboard integrated with Google Maps displays their location and check-in status in real-time.
Our bespoke technology and scalable cloud infrastructure has given the organisation peace of mind when it comes to safeguarding their remote staff. The system can function internationally, removing the need for having a 24/7 call centre due to time-zone differences, resulting in massive cost savings and eliminating blockers to growth. Lone workers can be confident that they are only one phone call away from assistance, thanks to automatic escalation and geolocation if they are injured or unable to check-in.
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Services delivered
Technologies used
- Native Android (Java)
- PHP - Symfony
- TypeScript - React
- MySQL database
- AWS cloud infrastructure
- Twilio SMS & call API integrations
Highlights of the remote worker app
Checking in
- Tablet app enables remote workers to quickly check in with accurate site and contact details, with precise location tracking
- Captures time on-site to monitor work duration and automate safety checks
- Clear instructions guide lone workers through the safeguarding process, reducing user error and boosting confidence
Safeguarding tool
- Cloud-based system automatically verifies worker phone numbers, ensuring reliable contact from the start
- Schedules automated check-in calls to regularly confirm worker safety without manual oversight
- Smart retry system handles missed calls and voicemail, reducing false alarms and ensuring no check-in is missed
- Removes the need for constant manual monitoring, saving time and improving response reliability
Audit trail asset tracking
- Real-time dashboard provides full visibility of remote workers’ locations throughout the day
- GPS tracking creates a detailed audit trail, enhancing accountability and safety compliance
- Recorded and logged automated voice calls offer clear, time-stamped proof of check-ins and responses
- Enables HQ teams to quickly assess worker status and respond to incidents
Automatic escalation
- Immediate conference calls connect emergency contacts when help is needed or check-ins are missed
- Automated alerts include the worker’s last known location, speeding up response times
- Reduces reliance on manual intervention, ensuring no critical incidents go unnoticed
- Provides peace of mind that help is automatically mobilised when every second counts
Behind-the-scenes and other top features
Not all heroes wear capes. These behind-the-scenes features don't have screenshots, but form an important part of the project.
Secure handling and storage of personal details
Sensitive user data and payment information were encrypted and stored securely to meet compliance standards and protect end users.
Highly available AWS cloud infrastructure
Deployed on AWs with high availability to ensure fast performance and minimal downtime.
Twilio API integration
Integrated with Twilio to enable SMS verification, check-in and conference calling.
Geolocation tracking and mapping
Price GPS location tracking to provide an accurate last known location to emergency responders.
Want to develop an app or cloud portal like this?
"Codevate was the only company who ‘got’ our idea. Working with them, we've incrementally digitised most of our business processes.."
- 100% UK-based
- Complimentary scoping call
- At-a-glance feasibility analysis
- No obligation high-level proposal
- Work with an expert to evolve your idea
Looking to develop software that's greater than the sum of its parts?
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